FAQ

Are your products suitable for very sensitive skins?

{save} skin care line was created thinking about those with the most sensitive skins, so yes, you can use them without worrying! Our products are not only 100% FREE from parabens, SLS, sulfate, mineral oils and GMO but we also decided to eliminate any fragrance (both synthetic and natural), essential oils and colorants. We created alternative formulas that are safe, gentle and highly effective.

What does it mean that the product is "combined in 98,99% from nature-derived ingredients”?

We are aware that nowadays term “natural” has been widely used and often misinterpreted. For us, your trust is crucial and we do want our declarations to be backed by hard evidence. Declared percentage level of nature-derived ingredients in each {save} product, ranging from 97% to 99% was calculated in accordance with the newest international ISO16128 standard “Cosmetics - Guidelines on technical definitions and criteria for natural and organic cosmetic ingredients”.

Do any of your products contain ingredients from GMOs?

No, we don’t use any genetically modified ingredients in our products.

Do you use any synthetic fragrances in your products?

We do not use ANY fragrances in our products, neither synthetic nor natural.

Are your products cruelty-free?

Yes, our products are 100% cruelty free. We never test on animals during any stage of our products development or production, we do not commission animal testing of our products or ingredients. We are certified by PETA as „Cruelty free & vegan”. We have also confirmed our ingredients suppliers do not test on animals. {save} products are not available and will not be in countries where animal testing is required by law.

Are your products vegan?

Yes, all our products are 100% vegan – they do not contain any animal-derived ingredients. We are certified by PETA as cruelty free & vegan.

Are your products gluten-free?

Yes, all products are gluten-free!

Are your eye products ophthalmologically tested?

Yes, our Smoothing Eye Cream as well as our Hydrating Facial Cleanser were ophthalmologically tested on sensitive skin and eyes. All our products are also dermatologically tested and are recommended for sensitive skins.

Are your products dermatologically tested?

Yes, all of them! They were checked by experts as well as tested by the group of people with stated sensitive or allergy-prone skin to provide the most accurate data on the gentleness of formulas.

Can I be 100% sure the products will not irritate my skin or cause an allergic reaction?

We cannot guarantee that it might never happen because we all have different skins and its sensitivity and a very individual reaction can happen, even the water can be irritating to some! We've put all effort in creating the most gentle products possible. Nevertheless it is the best to check the list of ingredients (INCI) specified for each product on its package or on our website and verify if there's nothing you are allergic to. In the warnings we remind that in case of an adverse reaction, you should stop using the product and contact a doctor.

What proof do you have that your products actually work?

Our declarations regarding the actual effects of each product are backed with hard evidence:

1. For each Prime Ingredient we received proven confirmation on its effectiveness from producers and we use specific quantity of each of those ingredients for which these results were confirmed.

2. All products were dermatologically tested on a group of testers with stated sensitive and/or allergy-prone skin.

3. We conduct performance testing to confirm efficacity of our products. They are conducted by experts and with participation of dermatologists and in case of the Smoothing Eye Cream and Hydrating Facial Cleanser, also by an ophthalmologist. The tests are usually performed at home, in daily life environment the product will be used in. Detailed usage procedure, dosage, frequency and other indicators are strictly defined according to the product in order to receive reliable tests results.

How long I can use the products after opening?

You can find a „best before” date on each product and you can be sure it is totally safe to use it until the very date whether it is already opened and in use or not yet. Our airless packaging ensures the best preservation of the product itself as it is neither directly exposed to the air nor to any possible contamination, for example coming from puting your fingers inside the product. Look for the best before date at the bottom of the outer package and on the back of the airless packaging.

Why do you use only airless packaging?

Your health and safety are our highest priority. Airless packaging is a perfect choice for products with sensitive, natural formulas that can be affected by exposure to air and UV light, causing the products to change color, accelerate decay, and overall become less effective. Airless packaging prevents this to happen: the product does not have direct exposure to air or other outside contaminants. Unlike the jar packaging, airless package eliminates the exposure of the product to air and to your fingers every time you apply it. You can see how much product you have left (the package is semi-transparent) and we can guarantee complete evacuation – no product left inside the bottle! Last but not least, this packaging is way more practical – light to travel with and won't break if you accidentally drop it on your tiled floor in the bathroom.

Can I use the Rejuvenating Moisturizer if I'm 20+?

Definitely so. All our products are suitable for any skin type and any age because of very gentle and extremely safe formulas. The anti-aging agent in the Rejuvenating Moisturizer is the bakuchiol, a plant-derived ingredient from edible seeds. It has an ayurvedic origin and is a healthy and safe alternative for retinol with the same benefiting anti-aging properties but without the negative side effects. It also has great anti-acne effect, does not have comedogenic properties (does not clog the pores), and we can definitely recommend this product even for people under 20.

Are your products safe to use during pregnancy?

All our products are very gentle and totally safe for personal use. Nevertheless, should there be any question or concern for a specific ingredient or allergic condition during pregnancy or while nursing, we recommend consulting with your physician for evaluation prior to use.

Are your products suitable for men?

Absolutely! Our skin care brand was designed with women’s needs in mind, but the products we've came up with are absolutely appropriate for use by men as well, especially those who have sensitive and allergy-prone skin and struggle to find suitable men skin care products. 

Is your packaging recyclable?

Yes, we use recyclable packaging (airless bottles) with renowned attestation of conformity to international cosmetic standards of Ecocert and Cosmos (read more in the answer to the next question). It means it meets requirements regarding cleanliness, hygiene and traceability throughout all processes and ensures that packaging respects the environment.

Recycling programs vary from community to community so we recommend to check with your local recycling office to see what is accepted in your area and how to proceed.

Does your packaging have any certifications?

Yes, airless bottles we use have obtained renowned attestation of conformity to international cosmetic standards of Ecocert and Cosmos. It means it meets requirements regarding cleanliness, hygiene and traceability throughout all processes and ensures that packaging respects the environment.

Is every ingredient listed on the product page and packaging?

Yes, you can find full list of ingredients for each product on its page as well as on packaging (i.e. INCI). We do not hide anything because we are proud of our formulas!

Do you use preservatives in your products?

Yes. We will repeat once again, your health and safety is our first concern. We believe you cannot guarantee safety of a skin care product based on water that is produced without any preservatives. We find such products dangerous and will never risk your health for better marketing effect.

We have successfully replaced paraben, phenoxyethanol, hydantoin or other preservatives with safe and effective alternative, i.e. especially elaborated system. It is composed among others from 1,2-Hexanediol, Caprylyl Glycol: patented multi-functional mixture that has hydrating and preserving properties. Its efficacy is improved thanks to Hydroxyacetophenone, safe, nature-identical compound that except for its preservative-boosting effect demonstrates also antioxidatory properties.

Ensuring that the product stays effective for long is not achieved only thanks to the use of preservatives, we also ensure that all production process is safe and the product is protected from the exposure to contaminats. Airless packaging also adds to longevity of our formulas, preventing from the exposure to oxygen and possible contamination from your fingers.

Are the products manufactured in the USA?

No, our company seat as well as our factories are based in Poland, within the European Union. Owning a production line enables us to keep an eye on the whole manufacturing process and be independent from any other parties interest or policies. We set our high standards and we can execute them. As a Polish producer, we are obliged to respect the European Union law and one of the most strict requirements regarding beauty industry in the world. Our factory operates in accordance with the Good Manufacturing Practices (GMP) standard ISO 22716 and the Regulation (EC) No 1223/2009 of the European Parliament. Rest assured that our products meet the highest safety standards.

Why do you use alcohol denat. in the Gentle Gommage Exfoliator while you avoided it in your other products? I heard it should be avoided as it dries out the skin.

Alcohol denat. that you can find in the Gentle Gommage Exfoliator formula is actually an ingredient of an ingredient and is in super small quantity in the product, i.e. 0,1%! Trust us, it will not have any allergenic or drying properties. It is a part of Caviar Lime extract, nature-derived gentle exfoliating agent. Caviar Lime is an edible fruit from Australia and contains various fruit acids such as citric acid but also vitamins, minerals, amino acids, antioxidants, etc.

Are there any warnings to take into account while using {save} products?

You can find warnings on each product. Please remember not to use a product in case of hypersensitivity to any of its ingredients and not to apply it on damaged skin. They are for external use only. Avoid contact with eyes (except for Smoothing Eye Cream and Hydrating Facial Cleanser that were ophthalmologically tested) and mucous membranes. Stop using and contact a doctor if an adverse reaction occurs. Keep out of reach of children. Please read and follow directions for safe use that you can find on the website or on the package.

 

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